EN

    Admission ans VOD (video on demand)

    Admission


    Festival venues and admission
    Kosovel Halls, Slovenian Cinematheque, Kinodvor Cinema

    Admission: EUR 5.50 
    Discounts: 
    EUR 4.50* for visitors aged under 25 and over 65, as well as pensioners 
    10% for sets of 5 tickets
    20% for sets of 10 tickets. 
    Discounts are not combinable.
    The price of a VOD access code is EUR 7. 


    DFF via VOD (video on demand)

    Video-on-demand service (VOD) is available between 9 and 16 March. 
    The number of VOD streams is limited, so a film can also sell out online.

    Buy your access codes on www.cd-cc.si or www.fdf.si
    VOD service is available for the Slovenian area (with Slovenian IP address). 

    My Account on Cankarjev dom’s website provides direct access to a film for which you have purchased the access code (ticket).
    Register by following this link and create your own user account, My Cankarjev dom Account.

    My Account on Cankarjev dom’s website Events (cd-cc.si) enables direct online access to VOD (video on demand) streams available via access codes.


    FREQUENTLY ASKED QUESTIONS

    Before using VOD for the first time
    If you are not a logged-in user yet, please register by following this link and create your own user account, My Cankarjev dom Account.

    What is My Account on Cankarjev dom’s website?
    The “My Account” page lists the information for the currently logged-in user; all orders, tickets, pre-paid cards, gift vouchers, subscriptions and membership cards. This is where you also edit your information and change passwords.

    How do I buy VOD access codes?
    You can buy a VOD access code on www.fdf.si by selecting a film and clicking the VIDEO ON DEMAND box. If you haven't already, log in to Cankarjev dom’s webstore, add selected events/films to your cart, and make a payment using the selected payment method. 

    How do I watch a selected film?
    After confirming your order on Cankarjev dom’s website, the selected film will appear in your cart and in My Orders tab from where you can access it directly. Activate it by clicking the Play button. The My Orders tab of the My Account module will display your order history of VOD events.

    When can I watch the film?
    The 24th DFF films will be available via the virtual platform throughout the duration of the festival. A film’s access code expires within 4 hours after being activated. Access code for film Mr. Bachmann and His Class (217’) expires within 6 hours after being activated.

    Can I also watch films outside Slovenia?
    No, the video-on-demand service is available only for the Slovenian area (with Slovenian IP address). 

    Do films have subtitles?
    All films have Slovenian subtitles, some also English ones (options are given next to each film listing). When a film starts, you can activate the available subtitles in the bottom right corner of the screen by clicking the CC button. 

    From which devices can I watch films?
    There are several options – Smart TV, laptop, tablet, Smartphone. If your TV is not Smart, you can connect your device via a HDMI cable and enjoy watching movies on a larger screen.

    How can I connect my computer to a TV?
    There are several ways to connect a TV tuner to your PC:
    Via HDMI interface
    HDMI connector is currently your best option; HDMI interface produces high-definition video and also supports audio; for a hassle-free experience, use this interface with a newer version of TV and PC 
    Wireless – on modern devices such as: AppleTV, Chromecast, Amazon Fire TV stick (they contain all the Wizards that enable easy connection of a device to TV, provided that your PC supports them)

    Can I buy a VOD access code as a gift? 
    Certainly, you can do so by buying a virtual gift voucher. To watch an event, the donee has to register by creating My Account on Cankarjev dom’s website.

    Whom do I contact if requiring assistance? 
    For further information and assistance, you can contact us at This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it. and via social media. 
    Customer support available between 11.00 and 21.00: 
    M +386 31 388 911 
    E This email address is being protected from spambots. You need JavaScript enabled to view it.

    Can I change a VOD access code after purchase, or claim a refund?
    VOD access codes are non-refundable and cannot be altered. No refunds are made on the unused codes. Refunds will be issued in the event of a proven technical error in video streaming as a result of the operation of the organizer.  

    We reserve the right to make changes to the programme.

    Ljubljana, February 2022

    Terms and conditions of accessing the 23rd Documentary Film Festival online


    The 23rd Documentary Film Festival (FDF) films will be available as an on-demand service via Cinesquare.net, and exclusively for the Slovenian area (with a Slovenian IP address). This is stipulated by the film copyright licences which the Documentary Film Festival was able to obtain exclusively for Slovenia. Each www.fdf.si film listing features a “See Film/Buy” button that will take you directly to the VoD platform.

    The price of a single film access code is EUR 6.50.
    The viewing codes for short films comprising the Matjaž Ivanišin Retrospective – Che Sara, Four Architecture Films, Little Houses and Karpotrotter – are free of charge, the price of access codes for Every Good Story Is a Love Story and Playing Men is EUR 3.

    The 23rd Documentary Film Festival films will only be available on demand during the duration of the festival, i.e., between 00:01 24 March 2021 and 23.59 31 March 2021. The last access code for the 23rd FDF films will be available for purchase on 31 March 2021 at 8 p.m.

    The 6-digit film access code is non-transferrable and can be activated only under one username and on one device.
    Each film can be accessed for 4 hours after activating the code. After 4 hours the film access code will expire.  
    Please note that no exchanges of purchased access codes are offered, nor refunds given. No refunds are offered for unused codes.  

    In the event of proven technical errors that are the responsibility of the organizer or Cinesquare.net refunds will be offered until the end of 2021. In the event of other technical errors that are not the responsibility of the organizer, no refunds will be offered. 

    All films have Slovenian subtitles, and some also English ones.  

    We reserve the right to make changes to the programme.

    All Cankarjev dom’s general terms and conditions of ticket sale apply https://www.cd-cc.si/splosne-informacije-in-pogoji, as well as the Cinesuare.net platform general terms of use https://cinesquare.net/#/faq, https://cinesquare.net/#/privacy-policy and https://cinesquare.net/#/terms-conditions.


    For further information and customer support do not hesitate to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. and vThis email address is being protected from spambots. You need JavaScript enabled to view it..

    Enjoy the 23rd Documentary Film Festival films! 

    Customer Support (from 10: 00 to 22:00)

    M +386 41 437 394
    E This email address is being protected from spambots. You need JavaScript enabled to view it.

    The 23rd Documentary Film Festival films will only be available on demand during the duration of the festival, i.e., between 24 March 2021 and 23.59 31 March 2021.

    Ministrstvo za kulturo
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    Partnerji

    kinodvor
    Kinoteka